Ajax Chime - How does it work?

When Chime (opening notifications) is enabled, the sirens make a special sound to indicate that the opening detectors are triggered (when the system is disarmed). For example, it can be used to notify employees that a customer has entered the shop. The chime feature is supported by all hubs with OS Malevich 2.12.1 and later versions.

How chime function works

If the feature is enabled, the sirens signal the opening of a door when the system is disarmed. The sound is short and is a little quieter than the alert sound. You can set the number of signals for each detector when triggered, from 1 to 4.

The feature affects neither the work of the sirens when armed nor the indication of delays when entering/leaving. When the system is armed, the sirens signal alarms with the volume and duration as in settings.

Sirens can signal the opening of a single detector, a group of detectors, or all detectors at the facility. You can also choose which sirens will notify you about the triggering.

Opening notifications only work with bistable detectors. A list of devices suitable for chime is provided below:
• DoorProtect and a wired detector connected to it
• DoorProtect Plus and a wired detector connected to it
• Wired detector connected to GlassProtect
• Bistable detector connected to Transmitter
• Bistable detector connected to MultiTransmitter

How chime works in the group mode

When the group mode is activated, the sirens can be assigned to groups or work with the entire system (by default).

If a siren is assigned to a group, it can notify the triggering of the detectors assigned to the same group. This is useful if you want the siren to respond to events of certain detectors.

If the siren works with the entire system, it can notify about the triggering of any detectors in the system.

Chime specifics

• This feature can be set up by a user or a PRO with administrator rights. A user without administrator rights can activate the feature if they have the right to Enable chime.

• New users, as well as current users and PROs with administrator rights, have the right to enable chime by default. A PRO without the rights to set up the system cannot set up chime.

• A siren and a detector can be connected to different range extenders. Connecting to different range extenders affects only the siren signal delay after a detector is triggered. The maximum delay is 0.6 seconds.

• If a siren and a detector are connected to the same range extender, and this range extender loses connection with the hub, the siren will still notify about the opening detector triggering.

• Chime does not work if the siren or the detector is temporarily disabled, either automatically or manually.

• Chime does not work if the detector or the siren lose connection with a hub or a range extender.

• The feature is available on sirens with firmware versions as follows:

StreetSiren - 3.73.1.0 and higher
StreetSiren DoubleDeck - 3.73.1.0 and higher
HomeSiren - 5.55.1.0 and higher

• Opening detectors and sirens do not indicate LEDs in case of triggering in disarmed mode when chimes are enabled.

How to enable and set up Chime

Chime can be enabled and set up in the Ajax apps. Setting up notifications includes two steps: setting up sirens and setting up opening detectors.

Sirens settings

1. Sign in to the Ajax app.
2. Select a hub if you have several of them or if you are using the PRO app.
3. Go to the Devices  menu.
4. Select the siren.
5. Go to its settings by clicking the gear icon  in the upper right corner.
6. Go to the Beeps Settings menu.
7. Scroll down and enable the Chime on opening option in the Beep when disarmed category.
8. Set the volume of the notifications. 3 options are available:

Quiet (88 dB for outdoor sirens and 80 dB for indoor sirens at a distance of 1 m).
Loud (94 dB for outdoor sirens and 93 dB for indoor sirens at a distance of 1 m).
Very loud (112 dB for outdoor sirens and 98 dB for indoor sirens at a distance of 1 m).

9. Click Back to save the settings.
10. Repeat steps 4-9 for other sirens on which you want to enable the notifications.

Detectors settings

1. Sign in to the Ajax app.
2. Select a hub if you have several of them or if you are using the PRO app.
3. Go to the Devices  menu.
4. Select the detector.
5. Go to its settings by clicking the gear icon  in the upper right corner.
6. Go to the Chime settings menu.
7. Select the events to be notified by the siren (depending on the device):
If a door or a window is open.
If an external contact is open.
8. Select the notification sound: 1 to 4 short beeps. Once selected, the Ajax app will play the sound.
9. Click Back to save the settings.
10. Repeat steps 4-9 for other detectors on which you need to enable the notifications.

How does the app interface change after Chime is enabled

After you turn notifications on, a bell icon appears in the Control  tab in the upper right corner of the screen. The icon shows the feature status.

How to temporarily disable Chime

With the group mode off

1. Sign in to the Ajax app.
2. Select a hub if you have several of them or if you are using the PRO app.
3. Go to the Control  menu.
4. Click on the blue bell icon in the upper right corner of the screen.

The bell will turn white, and all users will be notified accordingly in the Ajax app. To turn the notifications back on, press the white bell.

With the group mode on

1. Sign in to the Ajax app.
2. Select a hub if you have several of them or if you are using the PRO app.
3. Go to the Control  menu.
4. Click on the blue bell icon in the upper right corner of the screen.
5. Select the groups for which you want to turn off the chime.
6. Click Done in the upper right corner of the screen.

If the chime were turned off for all groups, the bell would turn white. If the chime were turned off for specific groups only, the bell would remain blue. In either case, all users will receive corresponding notifications in the Ajax app.

To turn the chime back on, click on the bell and specify the required groups. Unavailable groups will be marked in grey.